Dow Jones

Professional Services Associate

USA-NY-NEW YORK
Requisition ID
2017-30588
Job Function
Data/Content
Business Area
CONSUMER SALES & MARKETING
Job Area1
Marketing & Corp Comms

Job Description

PROFESSIONAL SERVICES ASSOCIATE

 

Who we are and what we do?
The newly developed Professional Membership team is responsible for recruiting and retaining members of the world’s foremost influential business membership. We equip ambitious professionals with the essential intelligence and tools they need to better lead their industries, grow their businesses and advance their careers. We provide a highly specialized service that builds on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community.

 

Responsibilities Include:

This position will be responsible for assisting the Professional Services Manager to achieve operational excellence in the Professional Membership unit. This will be across our digital and direct sales channels and the several platforms that support those channels. The successful candidate will keep projects on track, as well as execute upon specific operational tasks.

 

  • Track projects and keep on track

  • Implement process improvements identified by Professional Services Manager

  • Work closely with marketing, sales, technology, net growth, and finance in order to support the day to day operational tasks of Professional Membership products and services.

  • Create status reports in the project as needed with a frequency and cadence defined by the product and services leads

 

Requirements:

  • Bachelor’s Degree required

  • Detailed oriented

  • Ability to create process flows

  • Ability to follow step by step instructions and train others on the process

  • Strong Written and Oral Communications Skills

  • Comfortable working in a matrix organization

  • Ability to work collaboratively and transparently with others

#promem2017

Company Overview

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

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